Privacy policy

Disclaimer: Please note that the original version of these Terms and Conditions, as well as our Privacy Policy and any other legal documents, were drafted in French. The English version is provided for your convenience only. In the event of any discrepancy or conflict between the French and English versions, the French version shall prevail and be considered as the definitive version. Any disputes arising under or in connection with these documents shall be resolved in the courts of Nivelles, Brabant Wallon, Belgium, and shall be conducted in French.

Preamble

This privacy policy (hereafter, the "Policy") sets out the terms under which DnA Concept SRL, operating under the trade name Maouli (hereafter, "Maouli", "we", "our"), commits to respecting the privacy of its users and customers while navigating the maouli.eu website (hereafter, the "Site") and during commercial transactions.

Data Collection

Maouli collects personal and non-personal data (hereafter, "Data") necessary for the proper execution of orders and for the continuous improvement of the user experience, notably through:

• Tracking Technologies: such as cookies, server logs, and other similar technologies, enabling the automatic collection of information related to your interaction with the Site and your device.
• Transactional Data: including but not limited to your identification information, contact details, payment details, and order specifics, collected during your purchases.

Data Use

The collected Data is primarily used to:

• Execute and manage your orders.
• Communicate with you in relation to your orders or product/service announcements.
• Analyze and optimize the Site's performance and accessibility.
• Ensure the Site's security and prevent fraud.

Data may be processed, to the extent permitted by law, for other legitimate purposes contributing to our commercial objective, including marketing, subject to your consent where applicable.

Data Sharing and Transfer

Maouli may share your Data with third parties acting as subcontractors or business partners, exclusively for the aforementioned needs and in strict compliance with applicable laws. This includes, but is not limited to, Shopify for the hosting of the online store and Google Analytics for the analysis of Site traffic.

User Rights

In accordance with regulations, notably the GDPR, you have the right to access, rectify, erase your Data, as well as the right to restrict and object to their processing. To exercise these rights, please use this link [https://maouli.eu/fr/pages/customer-data-requests] or contact us at info@maouli.eu.

Data Retention

Your Data is kept for a period not exceeding the necessary duration for the purposes for which it is processed, in accordance with legal and regulatory obligations.

Policy Modifications

This Policy may be periodically updated to reflect changes in our privacy practices. The modifications will become effective immediately upon their publication on the Site.

Contact

For any questions or requests related to this Policy or your personal Data, please contact us at info@maouli.eu.